Orders
How can I track my order?
Once your order ships, you’ll receive a confirmation with available tracking details.
Can I change or cancel an order?
Contact us as soon as possible. We’ll do our best to help before the order is processed, but changes cannot be guaranteed after fulfillment begins.
Jewelry
How should I care for my jewelry?
Keep pieces dry, avoid perfumes and harsh chemicals, and store each item separately in a soft pouch.
Will colors look exactly the same?
Small differences can occur because of lighting and screen settings. Product details and selected options should be reviewed before checkout.
Shipping & Returns
When will my order arrive?
Delivery time depends on your destination and the shipping option shown at checkout. Processing and transit estimates are provided when available.
What if my item arrives damaged or incorrect?
Contact us promptly with your order number and clear photos so our support team can review the issue.
How do I request a return?
Visit our Shipping & Returns page and contact us before sending anything back. Items should remain unused and in their original condition.